This Privacy Policy sets out how taxi88 collects, processes, stores, and protects your personal data when you use our platform. We are committed to handling your information with transparency, security, and respect — in line with applicable data protection principles.
This Privacy Policy (the "Policy") is issued by taxi88 (referred to herein as "taxi88", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at taxi88.cam (the "Platform"). This Policy governs our practices with respect to the collection, use, storage, disclosure, and protection of personal data provided by users of the Platform (referred to as "you", "User", or "Account Holder").
By accessing the Platform, registering an Account, or otherwise engaging with our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to any part of this Policy, you must cease using the Platform immediately.
taxi88 takes the privacy of its users seriously. Our Platform serves players across Malaysia — including those based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding areas — and we are committed to processing all personal data in a fair, transparent, and lawful manner consistent with applicable data protection standards.
Quick Summary: We collect your data to operate your account, process transactions, verify your identity, improve our services, and comply with applicable regulations. We do not sell your personal data to third parties for marketing purposes.
For the purposes of this Policy, the following terms shall carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial data, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, erasure, or destruction, whether by automated or manual means. |
| "Data Controller" | taxi88, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | Any third-party service provider engaged by taxi88 to process personal data on our behalf under documented instructions. |
| "Consent" | A freely given, specific, informed, and unambiguous indication by the User of agreement to the processing of their personal data for one or more stated purposes. |
| "KYC" | Know Your Customer — identity verification procedures required for regulatory compliance before processing withdrawals and high-value transactions. |
| "Cookies" | Small data files stored on a User's device by the Platform's web server for the purpose of session management, analytics, and personalisation. |
taxi88 collects several categories of personal data in the course of providing the Platform and its associated services. The categories of data we collect are as follows:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address | Account communication, transaction alerts, support correspondence |
| Financial Data | Bank account details, e-wallet identifiers (e.g., Touch 'n Go, DuitNow, Maybank), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Betting history, game sessions, bonus redemptions, platform navigation behaviour | Personalisation, responsible gambling monitoring, product improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer service, dispute resolution, quality assurance |
taxi88 collects personal data through the following mechanisms:
taxi88 processes your personal data for the following purposes:
taxi88 processes your personal data on the following legal grounds:
taxi88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may disclose your personal data to the following categories of recipients strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Cross-Border Transfers: Some of our service providers are located outside Malaysia. Where personal data is transferred to recipients in other jurisdictions, taxi88 ensures that appropriate safeguards are in place to protect your data, including contractual clauses consistent with applicable data protection standards.
taxi88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your Account's active status and for such additional periods as may be required by applicable law or regulation.
Specific retention periods applicable to key data categories are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
taxi88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taxi88 will take appropriate remedial action and notify affected users in accordance with our incident response procedures.
taxi88 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and collect analytics data. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may result in degraded or unavailable Platform functionality. taxi88 does not use third-party advertising cookies or deploy tracking pixels for cross-site advertising purposes.
Subject to applicable data protection law, you have the following rights in respect of your personal data held by taxi88:
To exercise any of the above rights, please contact our Data Protection team via the support channels listed in Section 15. We will respond to verified requests within a reasonable timeframe and in any event within thirty (30) days of receipt, subject to any applicable legal exemptions.
Please note: Some data deletion requests may be subject to regulatory data retention obligations. Where we are required by law to retain certain data, we will inform you of this constraint in our response to your request.
The Platform is strictly intended for individuals who are 21 years of age or older. taxi88 does not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory step in the Account registration process, and we reserve the right to request documentary proof of age at any time.
If taxi88 becomes aware that personal data has been collected from a person under the age of 21 without the appropriate verification, we will take immediate steps to delete such data and close the relevant Account. If you believe that a minor has registered an Account on the Platform, please notify us immediately via our support channels.
Parents and guardians are encouraged to make use of parental controls and internet filtering tools to prevent underage access to online gambling platforms. For guidance, please visit our Responsible Gambling page.
The Platform integrates with third-party service providers to deliver certain features, including payment processing, identity verification, live game streaming, and sports data feeds. These third parties operate under their own privacy policies and data protection frameworks, and taxi88 is not responsible for the data practices of such third parties beyond our contractual data processing requirements.
Where we engage third-party Data Processors to handle personal data on our behalf, we ensure that appropriate data processing agreements are in place requiring those processors to implement adequate security measures and to process personal data only in accordance with our documented instructions.
The Platform does not contain links to external third-party websites. Any third-party content delivered through the Platform (such as live game interfaces) is governed by the privacy terms of the respective content provider, and users are encouraged to review such terms where applicable.
taxi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the scope of our services. Where changes are material, we will endeavour to provide advance notice to Account holders via email or a notification within the Platform.
The date of the most recent update is displayed at the top of this Policy. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree to an updated Policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy, the processing of your personal data, or the exercise of your data subject rights, please contact taxi88 through the following channels:
For responsible gambling-related matters, self-exclusion requests, or account restriction queries, please visit our Responsible Gambling page for dedicated guidance and resources.
This Privacy Policy was last reviewed and updated on 1 January 2026. By continuing to use the taxi88 Platform after this date, you confirm your acknowledgement of this Policy in its current form.
These are the six pillars behind taxi88's approach to data privacy — concrete practices, not just policy statements.
Every session on taxi88 is encrypted end-to-end. Your personal data, financial transactions, and login credentials are protected by bank-grade SSL/TLS protocols at all times.
taxi88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate your Account and deliver our services.
Access, correct, or delete your personal data at any time by contacting our support team. Data subject requests are handled within 30 days under our documented response procedure.
We use cookies only for session management, security, and internal analytics. No third-party advertising cookies. No cross-site tracking. No data sold to ad networks.
Our data practices align with applicable data protection principles including AML and KYC requirements. All third-party processors are bound by formal data processing agreements.
We define and publish specific retention periods for each data category. When data is no longer needed, it is securely deleted or anonymised — not retained indefinitely.
If you have a privacy question, want to exercise your data rights, or simply want to understand how we handle your information, our support team is available around the clock via live chat or email.
For players aged 21 and above only. Please gamble responsibly.